Lone Worker Alarm Monitoring & Response

For lone worker solutions to be truly effective, they must be supported by professional alarm monitoring and emergency response services. 

A 24/7 Alarm Receiving Centre (ARC) ensures that emergency alerts are handled immediately by trained professionals who can escalate incidents as needed.

‍How Lone Worker Alarm Monitoring Works

1. An emergency alert is triggered via a panic button, app, or automatic fall detection.
2. The alarm is sent to a BS8484-certified monitoring centre.
3. Operators verify the alert and assess the situation. 
4. If necessary, emergency services are contacted, with direct access to Level 1 police response (bypassing 999 queues).
5. Employers or designated contacts are also notified so they can take appropriate action.

Having a BS8484-compliant monitoring service ensures that lone worker alerts are prioritised by police, leading to faster response times and potentially life-saving interventions.

Employers must choose an accredited provider that can guarantee rapid response and professional alarm handling. This is especially crucial for industries with higher-risk lone workers, such as security, social care, and public service roles.
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